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  • About This Site

    About This Site

    This site compiles frequently asked questions and various documents on sightseeing in Kyoto.
    It contains an unparalleled collection of over 700 FAQs, which are based on the expertise gained from handling inquiries at the Kyoto Tourist Information Centre (Kyo-Navi).
    Under the tab for downloading materials, you will find PDF documents and sightseeing maps distributed at tourist information centers, as well as leaflets on facilities and services provided by the members of Kyoto City Association.
    By using this website, you can obtain the information you want without having to visit the tourist information center. Please make use of it while planning and enjoying your trip!


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Kyoto Online <br />Tourist Information Center

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Safety & Health

What should I do if I lose personal belongings?

The place to inquire depends on where you dropped your belongings.
*If you dropped it at a location other than those listed below, please contact the police station or police box in your ward.
https://www.pref.kyoto.jp/fukei/foreign/shozaiti/index.html

JR: https://www.kyoto-station-building.co.jp/lp/english/
Subway and city bus: http://www.city.kyoto.lg.jp/kotsu/page/0000033609.html
Keihan Railway: https://www.keihan.co.jp/travel/en/trains/information-for-travelers.html#lost
Hankyu Railway: https://www.hankyu.co.jp/global/en/index.html
Kintetsu Railway: https://www.kintetsu.co.jp/foreign/english/
Randen: http://randen.keifuku.co.jp/contact/
Eizan Railway: https://eizandensha.co.jp/en/
Kyoto Bus: http://www.kyotobus.jp/contact/
Keihan Bus: https://www.keihanbus.jp/faq/
Nishinihon JR Bus: https://www.nishinihonjrbus.co.jp/en/
Hankyu Bus: https://www.hankyubus.co.jp/rosen/office1.html
Kintetsu Bus: http://www.kintetsu-bus.co.jp/lost/
Keihan Kyoto Kotsu Bus: http://www.keihankyotokotsu.jp/inquiry.html
In Taxis (Kyoto Taxi Service Center): https://kyoto-taxi.or.jp/
075-672-1110 hours 9:00-17:00 weekdays only.
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